“For occasions when only the finest will do, Kilts4All uses traditional techniques and materials sourced from the UK.”

- The Telegraph November 2012
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TERMS & CONDITIONS @ JAKES CLOTHING

Purchases
We will supply all the items purchased as advertised. 
If you, the customer, order an item wrongly e.g. the wrong sized shirt, we will exchange – see exchange conditions below. 
Any delays due to exceptional circumstance e.g. postal strikes/delays will be notified to you immediately.

Bespoke Items
All Bespoke items are made to order especially for you. They will not be exchangeable or refundable under any circumstances. However we will certainly endeavour to help with any queries.

Hire Items/Outfits
Please see FREE Delivery & Collection on the main navigation. Once booked Hire Orders are strictly non refundable.  Please see FAQ’s in the main navigation.
You authorize us to charge your card for any charges arising from our terms and conditions being contravened.
You are obliged to pay for any lost, stolen or damage to hire items in your possession at retail prices as advertised.
Failure to return Hire goods immediately after use, or be present for our courier as agreed will result in extra charges.  The maximum charge for any such item will be the full retail price as advertised.

X Hire Purchases.
Most Hire items are available as an x-hire purchase at 25% off the retail price. Please email us your request for a quotation.

Delivery
Please see FREE Delivery & Collection on the main navigation.

Collection
Please see FREE Delivery & Collection on the main navigation.

Refunds
If an item is ordered from our stock and didn’t need to be made especially, we will offer a refund on request if requested within 14 Days of purchase. The conditions relating to this are that the item/s:

HAVE NOT BEEN BESPOKE MADE FOR YOU
IS/ARE  RETURNED IN EXACTLY THE SAME BRAND NEW CONDITION
IS/ARE TOTALLY UNWORN
IS/ARE IN ORIGINAL PACKAGING
IS/ARE ABLE TO BE IMMEDIATELY RESOLD.
IS/ARE SUBJECT TO A 25% RESTOCKING FEE

If a refund is requested within the terms and conditions stated, an authorization code will be supplied. You, the customer, are responsible for organising the return of your purchase to us and paying the return postage back to us on a Recorded Delivery Basis.

Any unauthorized returns may be subject to a 50% administration and restocking return fee so please contact us first.

Exchanges
Exchanges for wrongly ordered items will cost a postal charge for our dispatch back out to you. In this instance, you are required to contact us for an authorization number and to receive notification of our postal charge. Exchanges are only accepted if the item being returned:
HAS NOT BEEN BESPOKE MADE FOR YOU
IS IN EXACTLY THE SAME BRAND NEW CONDITION
IS TOTALLY UNWORN
IN ORIGINAL PACKAGING
If we have dispatch the wrong item to you we will offer you either a full refund or a replacement. We will send you a return postpaid bag for the return of the item/s or arrange to collect them.

Finally:
We are a family business and offer service and quality as our central and underlying business themes. We can be totally trusted and I hope you will overcome any doubts about internet purchasing and use our services. I would be happy to respond to any suggestions or requests outside of our website.

Still have questions?
Contact Us.

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